Your senior living company is unique
You have a unique brand, a unique mission and core values, and unique programs. Your survey program should reflect this uniqueness. Our customized solutions allow you to get the resident, family member, and team member feedback you need, when you need it. With the help of our action planning tools and training, you can make meaningful improvements that delight your residents and team members and lead to higher retention, more referrals and recruits, and improved financial performance. With Sensight Surveys, you get more than a survey vendor. You get a partner invested in helping your senior living communities improve and grow.
Customizable Surveys with Benchmarks
Take control with surveys that reflect your brand and programs. Start with our templates that include comparisons to national senior living benchmarks and modify as needed to make it your own.- Online and paper survey options
- Tips and tools for achieving high response rates
- Online surveys accessible via web link, email, text or QR code
- Desktop, tablet, and smartphone ready
Interactive Deep Dive Reporting
Easy to read, interactive dashboards provide quick insights. Customized filters allow you to toggle between enterprise results and results for an individual community or respondent segment.- Quick discovery of top strengths and opportunities
- Senior living, parent company, and previous period benchmarks
- Key drivers analysis
- Comment themes reveal resident/employee sentiment
Live Action Plan Training
Get a return on your investment with a personalized training webinar and tools that help community teams develop, implement, and monitor action plans that result in impactful and sustainable improvements.- Learn the 5 steps of successful action planning
- Identify top improvement opportunities
- Access best practice action plans
- Get team and resident buy-in
- Free action planning guide
Action Plan Portal
Access our online portal to enter, share, and update your action plans and mark your team’s progress. Senior management can login to check on the progress of their communities and provide support.- Enter, share, and print your plans
- Receive email alerts when an action step is due
- Mark a step complete and write progress notes
- Scores trended on your next survey report
Community recognition
Get the recognition you deserve by earning the Sensight Surveys Five Star Resident Satisfaction award. This award is presented to senior living communities who attain an overall resident satisfaction score of 85% or higher and a minimum 50% participation rate. Overall resident satisfaction is measured as the percentage of residents who Strongly Agree or Agree that they are very satisfied with their senior living community as a place to live, would gladly recommend their community as a place to live, and rarely think of leaving their community to live elsewhere.
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