The transition to senior living often marks a profound shift in residents' lives. Beyond the physical relocation, many face an existential question: "What's my purpose now?" For senior living community management, addressing this fundamental human need isn't just about enhancing quality of life—it's about creating environments where residents thrive. Communities [...]
Senior living communities have evolved far beyond simply providing safe housing and basic care. Today's most successful communities recognize that true quality of life encompasses multiple dimensions of wellness. By addressing physical, mental, social, spiritual, and emotional well-being in an integrated way, communities can help residents not just survive, but [...]
The transition to senior living represents one of life's most significant changes. For many residents, moving from a long-time home into a community setting can feel overwhelming, even isolating. Yet when senior living communities prioritize belonging, they transform from mere residences into vibrant homes where people thrive. Creating this sense [...]
In senior living communities, residents often face a challenging transition. They've left behind homes filled with decades of memories, relinquished some degree of independence, and entered an environment where major decisions about daily life—from meal times to activity schedules—are often made for them. This shift can leave many feeling powerless [...]
Cole Marvin, the executive director of Friendship Village Tempe, sits casually in his Hawaiian shirt waiting for our interview to start. He tells me he's excited because we are going to be talking about one of his favorite things...customer service. They call him The Mayor of FVT, a moniker he [...]
There’s so much information going around about how senior living communities can improve. With hundreds of speakers at no less than five big industry conferences, podcasts, posts, and articles churning out weekly or monthly, and the occasional book release, there is plenty of expert opinion being dispensed on what senior [...]
Click HERE to find out how, courtesy of I Advance Senior Care. More useful tips from a previous blog post on leadership: Research has found that great managers have these talents: They have high emotional intelligence. They know how to motivate and inspire their team. They make decisions that foster [...]
Click HERE to find out how, courtesy of Mcknights Senior Living and AGEucate Training Institute.
Your survey is coming up! Below are some fun and effective ideas for getting residents or employees to take the survey. Shoot for 100% participation to send the message that every voice matters. 1. Recruit a few employees or residents to serve as survey ambassadors responsible for promoting the [...]
What are the top features residents and family members look for when they are exploring their senior living options? Are these must-haves universal? Which ones are important enough to continue to delight residents and family members after moving in? In early 2021, Sensight Surveys asked 5,724 residents and family members [...]
